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Privacy Policy

Effective date: September 4, 2025

1. Introduction

VAMS Technologies LLC (“VAMS Technologies,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, your rights, and how to contact us.

This policy applies to our website at www.vamstechnologies.com and any related online services we operate (together, the “Services”).

2. Controller & Contact

VAMS Technologies LLC (doing business as VAMS Technologies)

Email for privacy requests: privacy@vamstechnologies.com

Mailing address: VAMS Technologies 4400 State Hwy 121 #300 • Lewisville TX 75056 • United States.

3. Information We Collect

A. Information you provide directly

  • Name, business name, job title, email, phone number, company website, and other details you enter in forms or scheduling tools.
  • Information provided when requesting demos, proposals, or support.
  • Resume and application materials if you apply for a job.

B. Automatically collected information

  • IP address, browser type, device identifiers, pages visited, referral source, click activity.
  • Usage and analytics collected via cookies or similar technologies.

C. From third-party sources

  • Business contact info from partners, platforms, or public sources.

4. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services.
  • Deliver demos, proposals, and customer support.
  • Communicate with you about updates and marketing (with consent where required).
  • Process job applications.
  • Analyze usage and improve performance.
  • Meet legal obligations and enforce agreements.

5. Legal Bases for Processing (EU/UK/EEA)

Where applicable, we process data based on: performance of a contract, consent, legitimate interests, or legal obligations.

6. Cookies & Similar Technologies

We use cookies for functionality, analytics (e.g., Google Analytics), and marketing. You may manage cookie preferences in your browser or via our cookie banner.

7. Third-Party Services & Processors

We use vendors to support our Services, including:

  • Odoo SA / Odoo.sh (hosting & ERP)
  • Calendly (scheduling)
  • Google (Analytics, Ads)
  • Email/CRM providers (e.g., SendGrid, Mailchimp, HubSpot)

8. Data Transfers & Safeguards

If we transfer data internationally, we use safeguards such as Standard Contractual Clauses or equivalent mechanisms.

9. Data Retention

  • Prospects: up to 3 years after last contact.
  • Customers: duration of the relationship + up to 7 years.
  • Job applicants: up to 2 years.
    We delete or anonymize data when no longer required.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability.

  • California residents: have rights under the California Consumer Privacy Act (CCPA/CPRA).
  • Texas residents: have rights under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024.
  • EU/UK/EEA residents: have rights under the GDPR.

To exercise rights, email privacy@vamstechnologies.com. We will verify your request and respond within required timeframes.

11. Do Not Sell / Share (California)

We do not sell personal information. You may opt out of targeted advertising by contacting us.

12. Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

13. Children

Our Services are not directed to children under 16. We do not knowingly collect their data.

14. Links to Other Sites

We are not responsible for the privacy practices of linked third-party sites.

15. International Users

If you are in the EU/UK/EEA, you can lodge a complaint with your local data protection authority.

16. Job Applicants

We use applicant data for recruitment. We may retain it for future opportunities unless you request deletion.

17. Changes to this Policy

We may update this policy. Material changes will be posted on our site and, if appropriate, communicated directly.

18. Data Processing Addendum

Customers needing a Data Processing Addendum (DPA) may request one at privacy@vamstechnologies.com.

19. Contact Us

For questions or requests, email privacy@vamstechnologies.com